You can contact ArkonBit by email at [email protected]. We read every message and aim to reply within a few working days.
When to contact ArkonBit
- Errors in a page, a sum or a diagram. Please include the page address and what you think is wrong.
- Suggestions for topics or diagrams you would like to see.
- Reports of a website, app or social media profile misusing the ArkonBit name.
What we cannot help with
ArkonBit is an information site, not an exchange or broker. We have no accounts, wallets or customer funds, so we cannot open, unlock or close accounts, process deposits or withdrawals, trace or recover lost coins, or recommend a coin, broker or exchange. For problems with a platform, contact that platform first and then its regulator or ombudsman. If you think you have been scammed, contact your bank and the police; our scam guide explains the next steps.
How we handle messages
Corrections are checked against the original source before a page is changed, and we will tell you when a fix is live. We do not sell or share contact details, and we do not add anyone to a mailing list without asking. Details are in our privacy policy.
Please never send us
Passwords, recovery phrases, private keys, card numbers or identity documents. We will never ask for them, and we will never message you first about an investment.